Microsoft Dynamics for Sales

Microsoft Dynamics 365 for Sales serves as the backbone of your sales and marketing department.

Collaboration has never been easier. Dynamics 365 for Sales is the definitive business app that helps you track all your customer interactions and data, enabling you to share customer information throughout all levels of your organization and through multiple channels. enVista can help with the implementation, training, database management and hosting of Dynamics 365 for Sales.

Microsoft Dynamics 365 for Sales is more than a place for the sales team to manage interactions with clients; it is a system designed to provide the tools to service the customer at every touchpoint. Breaking down the departmental silos allows for a more personalized interaction with the customer by segmenting potential customers or existing clients. It also allows associates to be proactive with regard to servicing customer needs and meeting customer demands by giving them an avenue to segment and personalize interactions. The value for companies is in Dynamics 365 for Sales’ ability to convert disparate data points into operational insights.

Key Benefits of Microsoft Dynamics 365 for Sales:

• Increase customer retention by knowing your customer, who they are, and how they are interacting with your company at every touchpoint
• Increase collaboration within and across teams with access to data and documentation. When each team has access to the same customer data system and previous touchpoints, they can tailor their efforts to deliver the best possible customer service experience
• Create customizable reports, dashboards and views to manage pipeline in real-time
• Streamline customer engagement through automated business process flows
• Leverage a simplified, integrated solution with tools and systems that are commonly used today
• Optimize your knowledge of your customer by providing them more directed interactions with the right message at the right time
• Attain insight into the big picture of your state of business through centrally located data
• Develop a positive approach to servicing customers
• Manage a mobile workforce from anywhere