How can retailers focus on and obtain omni-channel fulfillment agility in the short-term?

Below you will find 3 pieces to solving the complex challenge the modern day has brought many of us. To learn more about how you can combat these difficult times, we encourage you to download our Cloud Based Order Management Platform – A Retail Imperative Now, More Than Ever White Paper. 

The first point of focus in omnichannel enablement must be optimizing processes with a focus on customer-centricity, efficiency, consistency, agility, and profitability.

  • Focus on the customers
  • Know your customer journey
  • Exception management is key
  • Keep things simple and flexible
  • Designate easy to find pickup area
  • Simple communication methods

Process

April 6, 2020

Dear Clients & Business Partners,

During this time of uncertainty and crisis it is clearly more important than ever to help and support one another.

Our global consulting team is fired up with a strong desire to help you and your organizations manage and respond through these trying times. Accordingly, we are offering up a complimentary listening and consulting session to your organization with our team of supply chain, transportation, unified commerce and IT experts. (Free of charge. No strings attached).

If you or your team would benefit from external counsel in the coming weeks I would encourage you to take us up on this offer.

We are acutely aware that our clients run the supply chains and commerce operations critical to the health and well-being of our global population and economy.  This is a critical time to reassess, realign and respond. We are committed to supporting you, communicating with you, and remaining your trusted partner and advisor as we navigate this unprecedented chapter together.

In the meantime, we send our sincere wishes for your health and safety. Our hearts and thoughts are with you and yours during this difficult time.

Be well,


Jim Barnes, enVista CEO

"Look for the helpers. You will always find people who are helping."

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Leveraging the right enabling technology is critical. That said, it can sometimes be difficult to assess solutions in the market. We can help with these complex decisions.

  • Utilize scalable platforms
  • Promote cloud-based applications
  • Maintain/Increase speed and agility
  • Adopt omnichannel fulfillment
  • Rapidly integrate modern solutions

Technology

Your organizational approach must change with the market to remain competitive. Never before have retailers, manufacturers, and distributors been pushed to pivot so quickly.

  • Remain willing to adapt
  • Agility is making all the difference
  • Evolve your omnichannel fulfillment 
  • Provide safe options for consumers
  • Fulfill anywhere and anytime

Alignment

– Fred Rogers