People, Process & Training

Implementation of the systems and technologies that drive omni-channel retail fulfillment success are highly dependent on associate-level acceptance and an ongoing commitment to its execution. Process change often proves to be the most arduous part.

C-level acceptance and adoption, demonstrated by an executive-level steering committee, is one key to ensuring the associate-level realization that the initiative is bigger than any one person. Equally important is the deployment of a sustained, well-crafted training program.

Follow the links below to learn more about our people, process and training services and solutions: