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Visibility Spend Management
enVista Executive Dashboards
Visibility / Spend Management
In order to gauge your customers’ perception of your company, you must monitor the performance of your carriers. Carriers are viewed by customers as an extension of your company, and when a shipment arrives late, they look to you for an explanation. Of course a carrier can make claims to their shipping performance, and some even back those statements with a money-back guarantee. However, validating these claims and calculating a carrier’s actual performance can be a daunting task.
The Executive Dashboards available on enVista’s myShipINFO® web portal provide you with a comprehensive carrier performance analysis. enVista’s Carrier Score Card, for example, allows you to compare your spend across carriers and monitor their on time performance on a weekly, monthly, or annual basis.
While carriers will report their on time performance, they often grant themselves a great deal of latitude when determining whether a package is late or not, subsequently swaying the results in their favor. enVista compares the expected delivery time to the actual delivery time for each shipment, and removes packages delayed due to inclement weather or closed businesses. This results in a more accurate analysis of your carriers’ performance. With this insight, you will be able to make more intelligent business decisions and ensure a positive experience for your customers.
* Please contact your sales representative for more information.
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