|  Stop!!! Don’t implement that warehouse management system
(WMS), yet. Many companies implement warehouse
management systems before the warehouse has been
optimally designed. A warehouse management system
will not be optimized in a poorly planned warehouse. Is
product in the warehouse being moved and stored in
the most efficient manner? Is space being maximized? Is
warehouse labor being efficiently utilized?
This year hundreds of companies will determine that a
WMS is a requirement to help take their warehouse and
company to the next level. An optimized WMS will play
a key role in allowing a company to better manage their
warehouse operations. However, a WMS should not be selected
and implemented before the warehouse has been
optimally designed. The design plan for a warehouse can
be accomplished in five (5) steps. Design planning should
be closely followed by detailed planning, and finally
implementation planning and execution. The eleven (11)
steps that must be completed before a WMS is selected
and implemented are listed as follows:
Design Planning
- Step 1: Establish A Project Team / Plan Objectives and
Priorities
A cross-functional project team should be created.
This team will consist of warehouse, information systems
and accounting personnel. The team may consider
bringing in an outside consulting resource if determined
to be a need. The team should be limited to around five
(5) members. They will interact to establish the objectives
and priorities for the development of the warehouse
design plan. The team will quantify these objectives and
priorities for use as a guide in warehouse alternative generation
and apply as the criteria for the qualitative analysis.
The team will obtain a consensus on the objectives, priorities,
and evaluation criteria.
- Step 2: Establish Database
The following data should be obtained:
- Receiving and shipping requirements
- Storage and throughput requirements
- Warehouse system requirements, etc.
- Operating procedures
- Present warehouse layout
- Material flow volumes
- Unit load definitions
- Present operating cost
- Economic evaluation criteria and factors
- Present storage, picking, and packaging procedures
- Order profiles
- ABC analysis (velocity movement of product by number
of times picked)
- Step 3: Identify and Document Alternative Warehouse
Design Plans: Given the database established in
Step 2, material handling, storage and control systems
should be considered. The methods of receiving, storing,
picking, packaging, and shipping, along with the quantity
of SKUs (stock keeping units) in every location should all
be questioned. The utmost creativity, innovation, and
practicality should be pursued. Various operating and
material handling systems, as well as storage/handling
systems, should be considered.
- Step 4: Evaluate Alternative Warehouse Design Plans
Define the investment, installation, and operating costs for
each alternative plan. Perform an after-tax economic analysis
of each alternative plan. Select the best Warehouse
Design Plan based on the overall economic and qualitative
evaluations. Qualitative factors considered should
be items such as flexibility, expandability, safety, security,
integration, and ease of implementation. The project team
should determine these factors.
- Step 5: Specify the Plan
The selected Warehouse
Design Plan must clearly illustrate the material handling
systems, storage systems, and execution systems. The
result of this step should be a detailed document. The
document will be extremely helpful if the team is required
to present their recommendations to senior management. It will detail the four steps above and the previously
described methodology.
Detail Planning
- Step 6: Establish Bidders List
Contact appropriate
equipment and system vendors, and establish a qualified
list of three to five vendors for each.
- Step 7: Develop and Release Equipment and System Functional Specifications
An equipment and system
functional specification is a document that clearly and
logically defines the required functionality and bid requirements
for the required equipment and systems. The
document assures that all vendors provide an equal level
of functionality for the price quoted. The document is
prepared by the company or their representative and then
sent to the appropriate vendors. The vendors will then
respond with a proposal that addresses all areas of the
document. Documents may vary in size depending on the
complexity of the required equipment or systems.
Provide functional equipment and system specifications:
- General requirements
- Description of Company
- Quantity
- Dimensions
- System Overview
- Features and Options
- Operational Requirements
- Performance
- Capacities
- Throughput
- Define The Functional Areas of the Warehouse
- Receiving
- Putaway, Storage and Replenishment
- Order Initiation and Picking
- Shipping
- Miscellaneous Functions (Returns, Cycle Counting, etc.)
- Integration and Interface Requirements
- Communication Protocols
- Mainframe Interface Requirements
- Software and Hardware Requirements
- Reports and Inquiries
- List of Hardware and Software
- System Development and Implementation Requirements
- System Performance
- Project Guidelines
- Training
- Maintenance
- General Instructions to Bidders
- Terms and Conditions
- Pricing format
- Schedule requirements
- Step 8: Vendor Interaction
The team will provide input to vendors during the bid process. The vendors should be allowed four to six weeks to complete the bid response. Items include the following:
- Respond to questions during the bid process
- Receive bids
- Step 9: Coordinate Site Visits
The team will establish dates for vendor site visits and document the requirements of equipment and system demonstrations.
- Step 10: Evaluate and Select Vendors
The team will perform an analysis of the equipment and system bids.
- Step 11: Finalize Layout
Redesign the conceptual layout based on selected vendor's feedback. Layout the facility to maximize storage and minimize congestion. Show details and dimensions on layout for items such as staging lanes, aisles, section views of storage equipment, forklift maintenance areas and lighting requirements by area.
After the above eleven (11) steps are completed, the team
is now ready to consider implementation planning and
execution.
This year, hundreds of companies will purchase a WMS.
A WMS has the potential to reduce errors, increase space utilization and decrease labor costs. However, the functionality
of the WMS will not be optimized until the warehouse
has been optimally designed.
Jimmy Benefield is a Senior Director at enVista.
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